Shipping Policy

Effective Date: April 26,2025

At Fitch and Sons Cutlery, we aim to get your order to you quickly, safely, and efficiently. Please review our shipping policy below for details on processing, delivery, and more.

1. Order Processing

Orders are processed within [1–3 business days] after payment is received.
Orders placed on weekends or holidays will be processed the next business day.
You will receive a confirmation email with tracking information once your order ships.

2. Shipping Rates & Delivery Estimates

We offer several shipping options at checkout, including:

Standard Shipping: [Estimated delivery time, e.g., 3–7 business days]
Expedited Shipping: [Estimated delivery time, e.g., 1–3 business days]
Free Shipping: On orders over $[XX] (U.S. only, unless otherwise stated)

Shipping costs are calculated at checkout based on your location and selected method.

3. Domestic Shipping

We ship across the [United States / Your Country] via trusted carriers such as USPS, UPS, or FedEx. Delivery times vary based on destination and shipping method selected.

4. International Shipping (if applicable)

We currently ship to select countries. International orders may be subject to:

Import duties, taxes, or customs fees (paid by the customer)
Extended delivery times depending on the destination
Carrier limitations based on local knife laws and regulations

Please check your local laws before placing an order, as we are not responsible for shipments held or refused by customs.

5. Shipping Restrictions

Due to local laws and regulations, we may not ship certain knives or tools to specific states, regions, or countries. These restrictions will be noted at checkout.

If you are unsure about knife laws in your area, please contact us before placing your order.

6. Lost, Stolen, or Damaged Packages

Once your package is shipped, it becomes the responsibility of the carrier. If your order is lost, stolen, or arrives damaged:

First, check the tracking information provided
Then, contact us at [Your Email] so we can help file a claim or resolve the issue

We are not responsible for delivery errors due to incorrect shipping addresses provided at checkout.

7. Contact Us

If you have questions or need help with your shipment:
📧 Masonfitch@outlokk.com
📞 606-626-6108